1. Introduction

Welcome to Freedom Pacific, a financial service platform that provides currency exchange, remittance, and related financial solutions for users across the Pacific region.
By accessing or using our website, mobile app, or any of our services (“Services”), you agree to comply with these Terms and Conditions (“Terms”). Please read them carefully before using our Services.

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2. Eligibility

You must be at least 18 years old and capable of entering into legally binding agreements to use Freedom Pacific. By using our Services, you confirm that the information you provide is accurate and complete.

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3. Services Provided

Freedom Pacific offers:

• International remittance and money transfer services.

• Foreign currency exchange.

• Promotional offers and partner services within the Pacific region.
  We reserve the right to update, modify, or discontinue any Service at our sole discretion.

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4. User Responsibilities

You agree to:

• Provide accurate and up-to-date information during registration and transactions.

• Use the Services only for lawful purposes.

• Maintain the confidentiality of your account credentials.
  Freedom Pacific is not responsible for losses arising from unauthorized account access caused by your negligence.

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5. Fees and Exchange Rates

All applicable fees and exchange rates will be displayed before confirmation of a transaction.
Exchange rates are subject to market fluctuations and may change at any time without prior notice.
Freedom Pacific may, from time to time, offer fee waivers or cashback promotions under specific terms.

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6. Prohibited Activities

You must not use our Services to:

• Engage in money laundering, fraud, or other illegal activities.

• Provide false or misleading information.

• Attempt to hack, reverse-engineer, or disrupt our systems.
  Any violation may result in immediate suspension or termination of your account.

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7. Liability and Disclaimers

Freedom Pacific strives to ensure secure and reliable transactions. However, we do not guarantee uninterrupted or error-free operation.
We are not liable for indirect, incidental, or consequential losses, including those resulting from currency fluctuations or third-party delays.

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8. Privacy and Data Protection

Your personal data will be collected and processed according to our Privacy Policy, which complies with applicable privacy regulations in New Zealand, Australia, and the Pacific region.
By using our Services, you consent to the collection and processing of your information as outlined in the Privacy Policy.

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9. Suspension or Termination

We may suspend or terminate your account without prior notice if we reasonably suspect unauthorized use, fraud, or breach of these Terms.
You may close your account at any time by contacting our support team, provided all pending transactions are settled.

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10. Changes to Terms

Freedom Pacific reserves the right to modify these Terms at any time. Updated versions will be posted on our website or app with the revised date. Continued use of our Services after updates constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts.

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12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:
Freedom Pacific Support

Email: info@freedompacific.com.au